Personal Insurance offered through brokers
Distributed exclusively through the Steadfast broker network, we offer the following products
Home building
& contents
Home Building and Contents – Accidental Damage
Home Building and Contents – Listed Events Base
Home Building and Contents – Listed Events
Landlords
Landlords - Accidental Damage
Landlords - Listed Events
Motor
Motor Vehicle
To access these products please contact a Steadfast broker. You can visit our Looking for a Broker page to search for a broker.
If you are a Steadfast broker, please visit our Broker Hub area for further information.
Claims support
Support and information to help you in the event of a claim.
Make a claim
If you would like to lodge a claim, please contact your broker to get the process started.
For more information on how to approach your claim, check out our five-step process flyer to support you.
Brokers can make a claim using our Online Claims Portal - visit our Broker Hub for more information.
Repairer network
Our network of repairers have the capability to provide quality, safe repairs to get you back on the road as soon as possible.
Search for a repairer close to your location. Enter your suburb or postcode and select your insurance brand and a list of our recommended repairers will appear.
Product documentation
View and access product documentation including PDS and TMDs
Policy wording
Product Disclosure Statements applicable from 19 November 2022
Home Building and Contents Insurance Accidental Damage PDS and Policy Wording
Home Building and Contents Insurance Listed Events PDS and Policy Wording
Home Building and Contents Insurance Listed Events Base PDS and Policy Wording
Landlord Insurance Accidental Damage Insurance PDS and Policy Wording
Derogation notices
Key facts sheets (KFS)
Target market determination (TMD)
Summary of changes
More information
Please get in touch with your broker for support or more information
Development
& distribution
policy (DDO)
Hollard's approach to designing and distributing our products can be found in our Development and Distribution Policy.
Target market
determination
Find
a broker
If you need to find a broker, you can visit www.needabroker.com.au which has a national listing of brokers. This website is maintained by the National Insurance Brokers Association of Australia.
Financial hardship
Customer support
Make a complaint
