Support services

For customers who need support and are experiencing vulnerability

Support services

Below are some helpful services that are available to customers who need support and experiencing vulnerability.

To find out more about the support Hollard can provide visit our customer support page.

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1800 Respect

1800respect.org.au
1800 737 732
 
24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

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ACON

acon.org.au
(02) 9206 2000
 
A health organisation offering information, referrals, counselling, advocacy, and practical support for LGBTI people experiencing family and domestic violence.

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Better Place Australia

betterplaceaustralia.com.au
1800 639 523

Supporting older people in resolving conflict and preventing elder abuse, including a range of mediation and counselling services for families, as well as financial counselling.

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Beyond Blue

beyondblue.org.au
1300 224 636
 
Providing counselling for people experiencing mental illness or poor mental health.

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Gambling Help Online

gamblinghelponline.org.au
1800 858 858
 
Counselling information and support for gamblers as well as for their partners and families.

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Headspace

headspace.org.au
1800 650 890
 
Early intervention for 12 to 25-year-oldsexperiencing poor mental health.

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Health Direct

healthdirect.gov.au
1800 022 222
 
Reach out to speak with a registered nurse or locate a general practitioner.

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Indigenous Consumer Assistance Network (ICAN)

ican.org.au
1300 369 878
 
Online and face to face financial counsellingfor Indigenous people.

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Lifeline

www.lifeline.org.au
13 11 14
 
24-hour crisis support and suicide prevention service.

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Mensline Australia

www.mensline.org.au
1300 78 99 78
 
A telephone counselling service available 24/7 for men with relationship or family concerns.

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National Debt Helpline

ndh.org.au
1800 007 007
 
A not-for-profit service that helps people tackle their debt problems.

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People with Disability Australia

pwd.org.au
1800 422 015
 
A national disability rights, advocacy and representative organisation that is made up of, led, and governed by people with disability.

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Relationships Australia

relationships.org.au
1300 364 277
 
A leading provider of relationship support services for individuals, families, and communities.

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Settlement Council of Australia (SCoA)

scoa.org.au
(02) 6282 8515
 
The national peak body for settlement, with links to various direct services to people of refugee and migrant backgrounds in each state.

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Translating and Interpreting Service

www.tisnational.gov.au
131 450
 
A range of accessible and secure multilingual language services to support our diverse Australian Community.

Customer support
Domestic violence
Financial hardship
Access services