Be aware and alert
Securing your information is vital to us and we provide information below to help you identify a potential scam or fraudulent representation of our business. We work with partner brands, including Australian Seniors, Commonwealth Bank, Everyday Insurance, Real Insurance and Steadfast, just to name a few. This makes it extra important that you know who you are dealing with when someone contacts you about your insurance.
More about HollardSMS - CBA Insurance
From 1 July 2024 the sender name for SMS messages we use to communicate with you about your insurance policies will show as Hollard instead of CBA Ins.
This change is due to guidance from ACMA (Australian Communications and Media Authority), and our desire to help keep our customers safe from scams.
Watching out for scams
We value our customers and their privacy, which is why we encourage you to be alert for potential scams using Hollard’s name or the name of one of our partners. Find out more on our Watching out for scams page
Report a scam
If you have been the victim of a scam, only notify us about the scam after you have followed Scamwatch’s advice on What to do if you’ve been scammed.
Our notification form can be used to inform us of any suspicious activity related to your insurance with us
About Hollard
Report a scam
