Hollard is proud to announce its pledge to the Respect & Protect campaign, reinforcing its commitment to additional safeguards for customers against the devastating impact of financial abuse.  

Hollard CEO, Paul Fahey, said Hollard is committed to playing a part in preventing the weaponisation of financial products: 

"As an insurer supporting millions of Australians, Hollard recognises the critical role it can play in helping protect the community from financial abuse, particularly as a form of domestic and family violence." 

The Hollard pledge 

Control and abuse in any form is unacceptable and Hollard is committed to helping protect our customers. We recognise that financial products and services, like insurance, can be misused to cause harm. We are proud to pledge our commitment to update our insurance terms and conditions, in addition to the focussed training and tools we provide to the Hollard team, to help combat financial abuse.   

A commitment to change 

By aligning with the Respect & Protect campaign, Hollard is embarking on a program of work to review its products and services. The goal is to implement meaningful changes to product terms and conditions that help protect individuals from the impacts of financially based domestic and family violence. This initiative also includes a comprehensive review of training programs and processes to better equip Hollard’s frontline teams to recognise and respond effectively to situations of financial abuse. 

About the Respect & Protect campaign 

The Respect & Protect campaign is a public awareness initiative that urges businesses to take a stand against financial abuse. It calls on businesses to incorporate financial abuse clauses into their contracts, to make it clear that such behaviour is unacceptable. This movement is about more than just policy—it’s about changing the culture of business to ensure that products and services are not misused in a way that causes financial harm. 

By joining the ranks of around 20 other Australian businesses as early adopters of this campaign, Hollard is contributing to a broader, community-wide effort to prevent harm and foster a society where domestic and family violence is not tolerated. 

A milestone in Hollard’s shared value strategy 

This pledge is a crucial step in Hollard’s broader Shared Value strategy, reflecting the organisation’s dedication to creating positive social impact. By taking a stand against financial abuse, Hollard is not only protecting its customers but also helping to build a safer community for all Australians. 

For more information about Hollard's commitment to the Respect & Protect campaign, please visit www.respectandprotect.au.