Motor Insurance
Hollard Motor Insurance is available to you on Steadfast Client Trading Platform (SCTP).
Download our Personal Insurance flyer.
Download flyerProduct documentation
Download product documentation including policy wording, TMDs, KFS.
Access previous versions of policy wordings.
Motor Insurance
Motor - from 19 November 2022
Motor
The following PDSs and associated documentation will apply to all new business quoted and bound on, or after 19 November 2022 and renewals with an effective date on, or after 31 December 2022.
In addition the new PDSs will apply to the following:
- Any new business quotes generated on or after 19 November 2022
- All renewal invitations generated and reply/edits to renewals on or after 19 November 2022
- Any amendments to a new business quote or renewal invitation generated before, but effective after 19 November 2022.
New Product Disclosure Statements applicable from 19 November 2022
Derogation Notice
Target Market Determination
Summary of Changes
Motor - from 1 October 2022
Motor
Please note: We have identified an error on our Hollard Personal Insurance PDS dated 1 September 2021. The error has now been corrected and a new PDS issued, dated 22 September 2021. We ask that you immediately cease using and distributing the PDS dated 1 September 2021 and instead use and distribute the corrected PDS dated 22 September. The new PDS can be identified by the code HPI-MOT-01 OCT 2021-A visible on the back cover.
New policies and renewing policies with an effective date on or after 1 October 2021
Derogation Notice
Target Market Determination (TMD)
Motor - previous versions
Getting started
The process of working with us is simple
If you have an integrated broking system, you will receive instructions from Steadfast detailing how to complete the set up for these products. If you use a non-integrated broking system please contact your vendor to complete the set up.
If this is the first time dealing with us, complete our application form and email your form to apply@hollardinsurance.com.au.
Hollard's Terms of Trade apply to all brokers transacting Hollard Personal Insurance products via SCTP.
Support for vulnerable customers
We recognise that our customers may find themselves in difficult circumstances, particularly when a claim event occurs. We have developed an Extra Care Process to provide additional support to our customers who may be experiencing vulnerability due to their circumstances, including personal circumstances that are not directly related to insurance.
More information about the extra care we can offer and how we can support customers is available on our Support for Vulnerable Customer page.
Download and read our Supporting Customers Experiencing Vulnerability flyer.
How to make a claim
For Hollard Personal Insurance claims, please contact:
Target Market Determinations (TMDs)
Download TMD's for Home & Buidling, Landlord and Motor Insurance.
Regulation updates
New laws commence October 2021 that substantially change the regulation of retail insurance and which will give rise to new legal and professional obligations on you as a broker.
Complaints & incidents
For complaints about Hollard, Hollard Commercial Insurance or our products and services you can contact us.
PDS & wording
Products
Claims
Broker support
