Home Building & Contents Insurance
Hollard Personal Insurance is available to you on Steadfast Client Trading Platform (SCTP).
Download our Personal Insurance flyer.
Download flyerProduct documentation
Download product documentation including policy wording, TMDs, KFS.
Access previous versions of policy wordings.
Home Building & Contents Insurance
Home building and contents - from 19 November 2022
Home building and contents PDS
The following PDSs and associated documentation will apply to all new business quoted and bound on, or after 19 November 2022 and renewals with an effective date on, or after 31 December 2022.
In addition the PDSs will apply to the following:
- Any new business quotes generated on or after 19 November 2022
- All renewal invitations generated and reply/edits to renewals on or after 19 November 2022
- Any amendments to a new business quote or renewal invitation generated before, but effective after 19 November 2022.
Product disclosure statements applicable from 19 November 2022
- Home Building and Contents Insurance Accidental Damage PDS and Policy Wording
v620221007 - Home Building and Contents Insurance Listed Events PDS and Policy Wording
v620221007 - Home Building and Contents Insurance Listed Events Base PDS and Policy Wording
v620221007
Derogation notices
- Home Accidental Damage Derogation Notice
- Home Listed Events Derogation Notice
- Home Listed Events Base Derogation Notice
Key facts sheets (KFS)
- Home Accidental Damage - Building
- Home Accidental Damage - Contents
- Home Listed Events - Building
- Home Listed Events - Contents
- Home Listed Events Base - Building
- Home Listed Events Base - Contents
Target market determinations (TMD)
Summary of changes
- Summary of Changes - Home Accidental Damage
- Summary of Changes - Home Listed Events Base
- Summary of Changes - Home Listed Events
Home building and contents - from 1 October 2021
Policies and renewing policies with an effective date on or after 1 October 2021
Derogation Notices
- Accidental Damage PDS - Derogation Notice
- Listed Events PDS - Derogation Notice
- Listed Events Base PDS - Derogation Notices
Key Fact Sheets (KFS)
- Home Accidental Damage - Building
- Home Accidental Damage - Contents
- Home Listed Events - Building
- Home Listed Events - Contents
- Home Listed Events Base - Building
- Home Listed Events Base - Contents
Target Market Determination (TMD)
Home building and contents - previous versions
Accidental Damage
Getting started
The process of working with us is simple
If you have an integrated broking system, you will receive instructions from Steadfast detailing how to complete the set up for these products. If you use a non-integrated broking system please contact your vendor to complete the set up.
If this is the first time dealing with us, complete our application form and email your form to apply@hollardinsurance.com.au.
Hollard's Terms of Trade apply to all brokers transacting Hollard Personal Insurance products via SCTP.
Support for vulnerable customers
We recognise that our customers may find themselves in difficult circumstances, particularly when a claim event occurs. We have developed an Extra Care Process to provide additional support to our customers who may be experiencing vulnerability due to their circumstances, including personal circumstances that are not directly related to insurance.
More information about the extra care we can offer and how we can support customers is available on our Support for Vulnerable Customer page.
Download and read our Supporting Customers Experiencing Vulnerability flyer.
How to make a claim
For Hollard Personal Insurance claims, please contact:
Target Market Determinations (TMDs)
Download TMD's for Home & Buidling, Landlord and Motor Insurance.
Complaints & incidents
For complaints about Hollard, Hollard Commercial Insurance or our products and services you can contact us.
PDS & wording
Products
Claims
Broker support
