Broker support

At Hollard we are focused on the intermediary market and believe in working with our partners to build businesses together.

Our mission is to empower our team to provide efficient and responsive insurance solutions, to provide more positive outcomes. We do this by being accessible, adaptable to change and transparent. 

How to get started

Complete and sign our application form or call 1300 306 226 or
email connect@hollardcommercial.com.au

When you choose to work with us you will be supported by an Account Manager who will not only provide you with everything you need to get started but also be there to help with anything in the future.

Communication

Email remains an important way for us to communicate with our broker network in a targeted and effective way.

Subscribe to ensure that you are the first to know about news and updates from Hollard Commercial Insurance.

Terms of Trade

Once the completed and signed Broker Application Form has been received, your dedicated Account Manager will be in touch to get you underway and provide you with a copy of our Terms and Conditions of Trade and guide you through our quoting system Insurelink.

Hollard Commercial Insurance's Terms of Trade apply from 1 June 2024 for our insurance policies.

Any AFS Licensed insurance broker dealing with Hollard Commercial Insurance will be bound by these Terms of Trade, which may be varied from time to time. Any variations to the Terms of Trade will be notified via email – subscribe to receive emails.

Hollard Commercial Insurance Terms of Trade
(Code: HCI-TOT-052024)

You can contact the team for technical support regarding systems:

P 1300 306 226

E techsupport@hollardcommercial.com.au

Available: 8:30 – 5pm [AEST]

System Training

If you would like to arrange system training please contact your Account Manager.

Configuring the Hollard Commercial Business Insurance product on Sunrise (Insurelink)

If you already have an existing Calibre Commercial Insurance Pty Ltd underwriter card please see further below, otherwise please follow these instructions.

Sunrise Product ID: 
CBI

Product Name: 
Hollard Commercial Business Insurance

Sunrise Supplier ID:
CALIBRE

Agent:
Hollard Commercial Insurance Pty Ltd
(ABN 86 603 039 023, AFSL 474540)
Level 5, 100 Mount Street, North Sydney NSW 2060, Australia

Insurer:
The Hollard Insurance Company Pty Ltd
(ABN 78 090 584 473 AFSL 241436)
Level 5, 100 Mount Street, North Sydney NSW 2060, Australia

Bank Account Details:
Please contact your Account Manager for details.

Please contact your BMS support for any further instructions.

Existing Calibre Commercial Insurance Pty Ltd Underwriter Card -
Update your Broker Management System (BMS)

The existing Calibre ‘Underwriter’ card within your BMS will need to be updated as follows:

Underwriter Name Change
The Underwriter Name is to be changed from ‘Calibre Commercial Insurance Pty Ltd’ to ‘Hollard Commercial Insurance Pty Ltd’

Please note that there is no change to our:

Supplier code
Product code
ABN / ACN
AFSL
Agent:
Hollard Commercial Insurance Pty Ltd (ABN 86 603 039 023, AFSL 474540)

Insurer:
The Hollard Insurance Company Pty Ltd (ABN 78 090 584 473 AFSL 241436)

New Product Name:
Hollard Commercial Business Insurance

For assistance in making these changes please contact your service provider.

Banking Details:
Our bank account name has been updated to Hollard Commercial Insurance Pty Ltd AFT HCi Participating Insurer Premium Account Trust but all other bank account details remain the same.

Please send your future remittance advices to our updated credit control email address creditcontrol@hollardcommercial.com.au.

Please ensure the necessary stakeholders within your business are informed.

Contact our team

For all underwriting questions please call us:

1300 306 226

underwriting@hollardcommercial.com.au

Please use the below details when transacting with Hollard Commercial Insurance.

For enquiries please call 1300 306 226.

For BSB and account details please email accountenquiries@hollardcommercial.com.au

Postal address:
Hollard Commercial Insurance Credit Control
Locked Bag 2010
St Leonards NSW 1590

Send remittance to:
creditcontrol@hollardcommercial.com.au